Harvard Business School3d
The Balanced Scorecard: Translating Strategy into Action
Kaplan, Robert S., and David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School Press, 1996. (Nominated for Financial Times/ Booz-Allen & Hamilton ...
Harvard Business School3d
Business, Government & the International Economy
We document a sizeable increase in the frequency of price adjustments following the large energy shocks of 2022. We use a tractable New Keynesian model, calibrated to the pre-shock data, to interpret ...
Harvard Business School3d
Having Trouble with Your Strategy? Then Map It
Kaplan, Robert S., and David P. Norton. "Having Trouble with Your Strategy? Then Map It." HBR00509. Harvard Business Review 78, no. 5 (September–October 2000): 167–176.
Harvard Business School3d
Get to Know Us
The best way to learn more about the Harvard Business School (HBS) community is through the inside perspective from current students, faculty, and alumni. The MBA Voices blog is a great starting point ...
Harvard Business School4d
Less Is More: Will Aldi's Expansion Plans Pay Off in a Crowded U.S. Grocery Market?
Collis, David, and Haisley Wert. "Less Is More: Will Aldi's Expansion Plans Pay Off in a Crowded U.S. Grocery Market?" Harvard Business School Case 725-416, January 2025.
Harvard Business School4d
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment
Zhang, Shunyuan, and Narakesari Narayandas. "Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment." Management Science (forthcoming).